WHY FIND IT
The calls you can’t see are the ones losing you revenue.
What’s included
- Real-time scoring
- 100% call coverage
- Intent classification
- Advisor scorecards
Find It
Score every call the moment it ends.
Call Tracking
Every call tied to its source.
Call Transcription
Search every word of every call.
Call Scoring
See which reps convert.
Sentiment Analysis
Read caller mood on every call.
Keyword/Phrase Detection
Alerts on competitors, pricing and objections.
Conversation Analytics™
Reads context, not keywords. 3B+ calls scored.
Manual Scorecards
Grade calls on your own rubric.
Call Recording
Review and coach from every call.
Call Logs and Reports
Export to CSV or schedule reports.
Analytics Dashboards
See trends and outliers in one view.
Call Trends Analysis
Staff for when calls actually peak.
Zip Code Heat Maps
See where callers are calling from.
THE FOUR-LAYER LOOP
Find It is one layer of four.
Each layer feeds the next. Scoring drives coaching. Coaching drives attribution. Attribution drives scale.
STEP 1 - YOU ARE HERE
Find It
Score every call. See what you have been missing.
STEP 2
Fix It
AI agents and coaching close the gaps scoring finds.
STEP 3
Prove It
Every call tied to its source channel and revenue.
STEP 4
Scale It
Deploy across every location in days.