Automotive call scoring
18% more booked.
$100K+ a month.
A 200+ location auto service network, every call scored.
$20 in credits. No credit card.
The problem
Where do service calls slip?
Few calls get a review
In our benchmark of 72,000+ locations, the average organization manually reviews less than 4% of inbound calls, so 96% of conversations go unanalyzed.
Customers call after you close
28% of bookable demand arrives after business hours, when voicemail answers the service line.
Some stores book far more
In the same benchmark, the best and worst stores perform 3x apart. The difference is on the calls.
How it works
Top service lanes score every call.
01 · Find
Catch every call, day or night
See which sources send calls that book, and let AI voice agents set callbacks after close.
02 · Fix
What 874,482 automotive calls teach
Calls where the agent asks for and uses the caller's name convert at 55.1%, vs 18.3% on matched calls without it. Scorecards show who skips it.
03 · Prove
Tie every RO to its campaign
Each call links to its campaign, keyword and store, so you and your agency see which spend fills the bays.
04 · Scale
Spread your best store's playbook
Rank every store and advisor against your network, then roll what works out to the rest.
See your stores' numbers. Get my benchmark report
Compare
Every call, not a sample.
| What you get | Convirza | Manual BDC review |
|---|---|---|
| Calls scored | Every call, automatically | A sample, by hand |
| After hours | Callbacks booked | Voicemail until morning |
| Marketing proof | Click to repair order | Call counts only |
| Coaching | Scorecards on every call | Occasional ride-alongs |