Multi-location call scoring
Go from 4% of calls
reviewed to 100%.
A 200‑store tire chain, scored with 95%+ accuracy.
$20 in credits. No credit card.
The problem
Where do network calls slip?
Reviews cover a sliver of calls
QA teams can sample only a few calls per site. The rest go unheard.
Some locations book far more
In our benchmark, the best and worst locations perform 3x apart. Monthly reports show the gap late.
Budgets follow call counts
Regions report calls by source. Few can show which calls became revenue at each location.
How it works
Top networks score every call at every site.
01 · Find
See which sources book, by site
Every call is scored and rolls up by source, location and region, so HQ sees which channels book.
02 · Fix
Review the calls that matter
Scored calls from every site land in one queue. Scorecards show each rep what to fix.
03 · Prove
Tie revenue to every market
Call outcomes write back to your CRM with campaign and location, so finance and regions read the same numbers.
04 · Scale
Lift your bottom locations
Rank every site and rep against the network, then roll your best location's playbook out to the rest.
Compare
A sample can't rank a network.
| What you get | Convirza | Sampled QA |
|---|---|---|
| Coverage | Every call, every site | A sample per site |
| Network view | One view for HQ | Site by site |
| Marketing proof | Call to revenue | Call counts only |
| Coaching | Scorecards on every call | Occasional ride-alongs |