Dental call scoring
Three habits.
69.8% booked.
Name, needs, politeness. Average dental call: 29.1%.
$20 in credits. No credit card.
The problem
Where do new patients slip?
New patients call after close
28% of bookable demand arrives after business hours, when voicemail answers for the front desk.
Front desks get little feedback
In our benchmark, teams review less than 4% of inbound calls. Near-miss new-patient calls go unseen.
Every channel looks alike
Ads, directories and referrals all make the phone ring. Call counts can't show which booked a patient.
How it works
Top practices score every call.
01 · Find
Catch every new-patient call
Every call gets scored for appointment intent, and AI voice agents set callbacks after hours. Near misses get flagged.
02 · Fix
What 275,991 dental calls teach
Ask for the caller's name. When agents ask, 46.7% of calls book; on matched calls where they skip it, 3.6%. Scorecards flag every miss.
03 · Prove
Tie every booking to its channel
Each call ties to its ad, listing or keyword, so you and your agency see which spend books patients.
04 · Scale
Compare every practice
Rank practices and front desks, then roll out what your best one does. One multi-practice group cut missed calls 44% with Convirza.
See your practices' numbers. Get my benchmark report
Compare
Call counts don't book patients.
| What you get | Convirza | Generic call tracking |
|---|---|---|
| Calls scored | Every call, automatically | Call counts only |
| After hours | Callbacks set | Voicemail until morning |
| Marketing proof | Channel to booked patient | Calls by source |
| Front desk coaching | Scorecards on every call | Occasional manager review |