8x8 integration
Score your 8x8 calls without exporting a file
Every 8x8 call flows into Convirza and gets scored automatically, so you see what happened, not just that it happened.
What you get
No manual uploads
Calls arrive from 8x8 through the connection.
Scored like the rest
Each 8x8 call shows in Convirza as an API-uploaded call, scored like the rest of your account.
Phone setup stays put
Your 8x8 phone setup stays as it is.
SETUP
How it works
01
Connect 8x8
In Convirza, open Integrations, click Connect on the 8x8 tile, add your account credentials and save.
02
Check the status
8x8's status shows Connected.
03
Review your calls
Open your calls in Convirza to see each 8x8 call and its score.
See how Convirza call scoring works
FAQ