Protect patient confidentiality by defining user security to control who can listen to, email, and download calls.
Data Redundancy, Disaster Prevention, and Backup
Data redundancy and multi-site server architecture safeguards your information and ensures data is backed up and secure.
Caller ID Masking
Prevent access to patients’ or callers’ personal or associated phone numbers by easily blocking system users from seeing the caller’s phone number.
Caller Privacy Filtering
Control caller privacy at a granular level by restricting or allowing data specific to all or some calls, based on your organization’s needs.
User Access and Audit
Monitor and track user activity by detecting who logged in and what actions were performed in the Convirza system.
HIPAA Call Recording Controls
Convirza platform administrators can actively prevent call recording altogether to establish complete patient data protection.
Global Access Blocking
Restrict access to protected information at a macro and micro level, including infrastructure support personnel.
Partner in Protection
To help you comply with privacy regulations, Convirza will provide and sign a Business Associate Agreement (BAA), extending our commitment to data protection.