User login Product Blogs

Recording all your inbound business calls is a built-in feature of call tracking.
So you don’t need to know how to record a conversation.

Automatically record phone calls

Full security compliance

Caller Privacy and Redaction PCI”

Detect call conversions

Know what happens during calls

Call recording management

Download call recordings, Email call recordings, tag, and comment

Improve conversion rates

Get a Custom Demo

Free for 30-days

CALL RECORDINGS ARE AVAILABLE INDEFINITELY!

Call recordings belong to you always not just for a few weeks.

CALL RECORDING SOFTWARE

Each call is recorded and available
within minutes in the Marketing Dashboard.

See all your call details and know
precisely which ad and campaign
triggered the phone call.

Listen to your call recordings while reviewing call details.

Call recordings may be downloaded at any time.

4 Things Businesses Learn From Automatic Call Recording

CALL RECORDING ACTIONS

COMMENT ON CALLS
Many managers provide call feedback and use this feature for training and documentation.

TAG CALL RECORDING
Categorize calls using tags for your own digital call recording organizer.

EMAIL CALL RECORDINGS
Email directly from the Call Dashboard without downloading. Trainers regularly email call recordings to their teams.

CALL RECORDING KEY FEATURES

Leverage your call recordings in a variety of ways.

1Call Details
2Customer service
3Evaluate Lead Quality
4Opportunity Recovery
5Promotional Success

6Call Handling
7Employee evaluation
8Sales
9Marketing Messages
10Evaluate Call Flow

11Training
12Closing Skills
13Script Compliance
14Objection Handling
15Tone of Conversation

Start Recording Calls Now

CALL RECORDING LAWS

Call recording laws vary by state. It’s important to know what state and federal laws
impact your organization. Convirza encourages its customers to understand how
those laws affect you.

As you will discover, states can require both parties to consent to record phone calls
while others only require consent from one party. Convirza ’s software allows
customersto enable pre-recorded messages to automatically announce that the
call may be recorded.

Please become familiar with your state laws before enabling the call recording
feature.

Call Recording