Convirza Releases New Call Reporting Suite

Draper, Utah, United States. March 28, 2018 /EINPresswire.com/ — Today
Convirza, the Conversation Analytics® services company, announced their all-new
Call Reporting Suite™ and Data Management redesign. With the latest Convirza
Platform release, businesses gain profound insights to prove marketing ROI, powerful
visualizations to improve decisions and customized experience to generate call data
40 percent faster.

“Companies spend billions of dollars on sales and marketing. Our new Convirza Call
Reporting Suite™ ensures professionals clearly see how effective their activities are,”
said Jeremiah Wilson, CEO of Convirza. “Today’s upgrades are a major enhancement
for our industry. Customers can dig deeper into phone call analytics and quickly see
the most in-depth call reporting data available for marketing attribution and powerful
call details.”

Release Highlights:
The Convirza Call Reporting™ Suite and Data Management releases encompass five
significant enhancements developed jointly with call tracking users. The most popular
current report, Call Logs, was redesigned with more extensive call details. Complete
call details, including call recordings, may be downloaded and scheduled for
consistent delivery. A new Marketing Dashboard with a digital analytics section is now available. The
comprehensive report provides a summary of all phone call performance.

Users may now see Call Trends assembled by peak day and time. Businesses use the
Call Trends report to manage their staff and workflow.
The Analytics Summary highlights phone call performance using Convirza’s call
analytics software, Conversation Analytics® services. Dozens of indicators proven to
determine phone call effectiveness automatically evaluate the call recording.
Statistics are available within minutes. Sales teams and call centers know what
happens on every phone call and receive actionable results.

New to the Convirza Call Reporting Suite™ is the Zip Code Heat Map that instantly
pinpoints where callers are located. Companies can fine-tune marketing and
advertising to capitalize on their top performing geographical locations.
In addition, the upgrade includes more flexible user permissions, dynamic filtering,
and flexible data export.

To find out more about the Convirza Call Reporting Suite™ visit Convirza call
reporting and Convirza call reports.

About Convirza
Convirza combines intelligent call analysis with its Conversation Analytics® services,
the leading natural language speech pattern recognition software. Since 2001,
Convirza has enabled marketers to optimize ROI, close rates, lead quality and call
quality. With award-winning software and features like Dynamic Number Insertion
(DNI), true native Google Analytics integration and advanced IVR capabilities,
Convirza is the most robust call tracking system on the market.
Find out more at www.convirza.com.

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