Service and Pricing Update from Convirza

June 2025

At Convirza, we are committed to delivering reliable, innovative solutions that help your business track, analyze, and optimize conversations. As part of our ongoing efforts to maintain system performance and adapt to evolving market conditions, we have updated certain service rates for numbers, minutes, and related usage.

Why Adjustments Were Made:

Telecommunications providers, infrastructure partners, and regulatory requirements have introduced increased costs across the industry. To ensure continued stability, reliability, and innovation across our platform, we periodically review and adjust rates to align with these changes.

This allows us to:

Sustain high-quality, uninterrupted service delivery
Invest in technology enhancements, reporting, and system improvements
Maintain the security, support, and infrastructure our clients rely on

⸻

What You Need to Know

• Rate adjustments have been applied in accordance with our Terms and Conditions.

• Adjustments vary based on service configurations and account structure.

• These updates ensure Convirza remains positioned to support your evolving business needs.

⸻

Questions About Your Account?

If you would like to review your invoice, discuss your specific rates, or have questions, our support team is ready to assist:

Call us: (888) 804-5046

Submit a support ticket by emailing support@convirza.com

We appreciate your continued partnership and trust in Convirza as your conversation intelligence provider

According to a study by Hootsuite, there are over 4.8 billion internet users worldwide, representing 60% of the global population.
Statista reports that social media users spend an average of 145 minutes per day on social platforms. Source: Statista
HubSpot’s research shows that 64% of marketers actively invest time in search engine optimization (SEO) to improve organic search rankings. Source: HubSpot
Mobile marketing is on the rise, with eMarketer estimating that mobile ad spending will reach $390 billion by 2024. Source:
InsiderIntelligence (eMarketer)
According to Salesforce, 80% of customers say that the experience a company provides is as crucial as its products & services. Source: Salesforce
Video marketing is booming, with Wyzowl finding that 87% of businesses now use video as a marketing tool. Source: Wyzowl
Adobe Digital Insights reveals that 38% of users will stop engaging with a website if the content or layout is unattractive. Source:
Adobe Digital Insights
Mobile usage continues to dominate, with 91% of internet users accessing content via mobile devices. Source: Global Web Index
Content marketing remains a top priority, as the Content Marketing Institute reports that 91% of B2B marketers use content marketing to reach their target audience. Source: Content Marketing Institute
According to Statista, email marketing has an average ROI of $42 for every dollar spent. Source: Statista (Linked Above
Adweek highlights that 90% of consumers say authenticity is essential when deciding which brands to support. Source: Adweek
Neil Patel’s research shows that 63% of marketers believe generating traffic and leads is their top marketing challenge.
Source: Neil Patel
Social media advertising spending is projected to reach $151.6 billion by 2023, according to eMarketer. Source: InsiderIntelligence (eMarketer)
The Google Display Network reaches 90% of internet users worldwide. Source: Google
Conversion rate optimization (CRO) is a top priority for 62% of companies, as reported by Econsultancy. Source: Econsultancy
BrightEdge reveals that 68% of online experiences begin with a search engine. Source: BrightEdge
According to Nielsen, 92% of consumers trust organic, user-generated content more than traditional advertising. Source: Nielsen
Ecommerce sales are projected to reach $4.5 trillion by 2021, representing 16% of total retail sales. Source: InsiderIntelligence (eMarketer)
LinkedIn drives 80% of B2B social media leads, as reported by Oktopost. Source: Oktopost
Search engine optimization (SEO) leads have a 14.6% close rate, compared to only 1.7% for outbound leads, according to Search Engine Journal. Source: Search Engine Journal
The average time spent on mobile devices per day is expected to surpass 4 hours in 2022. Source: InsiderIntelligence (eMarketer)
Sprout Social’s research reveals that 54% of consumers prefer to browse social media to discover new products and services. Source: Sprout Social
Approximately 70% of marketers actively invest in content marketing, as stated by SEMrush. Source: SEMrush
According to a survey by Statista, 86% of consumers would like to receive promotional emails from companies they do business with at least once a month. Source: Statista
Mobile video consumption is skyrocketing, with Cisco predicting that mobile video will account for 79% of global mobile data traffic by 2022. Source: Cisco
BrightLocal reports that 86% of consumers read reviews for local businesses, highlighting the importance of online reputation
management. Source: BrightLocal
Voice search is gaining popularity, as Comscore estimates that 50% of all searches will be voice-based by 2022. Source: Comscore
Local SEO is crucial for businesses, with Google stating that 46% of all searches have local intent. Source: Google
Instagram has over 1 billion active monthly users, making it a valuable platform for businesses to engage with their target audience. Source: Instagram
The average person spends about 2 ½ Hours on social media platforms each day!! Source: Global Web Index Global Web Index