User login   (888) 778-0626   GET FREE TRIAL
  • Features
    • Phone Numbers
      • Tracking Numbers
      • Local Phone Numbers
      • Toll Free Numbers
      • 800 Numbers
      • Vanity Number
      • Dynamic Number Insertion
    • Reporting
      • Call Reports
      • Call Reporting
      • Marketing Dashboards
      • Business Intelligence Tools
    • Conversation Analytics
      • Conversation Analytics
      • Speech Recognition
      • Missed Opportunity
      • Call Metrics
      • Marketing Automation
      • Call Actions
    • Call Management
      • Call Recording
      • Caller Privacy
      • Bid Management Automation
      • White Label Call Tracking
      • Integrations
    • Call Routing
      • Call Routing
      • Number Set Up
      • Interactive Voice Response
      • Geo Routing
      • Outbound Call Tracking
      • Whisper Messages
      • Instant Insights
      • Spam-Guard
  • Tracking Numbers
  • Call Tracking
  • Pricing
  • Blog
  • Support

Whisper Messages

Automatically hear call details before you answer the phone
with Convirza’s Whisper Message Service

What Are Call Whisper Messages?

Call whisper messages are audio details heard by call agents when they pick up the phone before connecting with a caller. After hearing a quick overview of the call source details, employees are prepared to handle calls professionally.

Phone agents know which ads or web page the caller viewed before dialing your company.

Call whisper messages provide the leading question “how did you hear about us?” before agents even speak with callers.

Convirza’s call whisper service is flexible and may be customized to include additional call information.

Whisper Messages

Call Whisper Service

Anytime the phone rings, companies using call tracking know which specific marketing campaign prompted the phone call. Call tracking software also recognizes the caller’s location and many other details.

This information is ‘whispered’ to call agents when they pick up the phone while the call continues to ring on the caller’s side. Only the agents hear the whisper message.

Customer

1

Advertise Number

CALL TODAY 
1-888-MYSTORE

2

Route and Record

Convirza

3

Ring Location

Your Business

4

Whisper Message

Call Details

When someone answers the phone, it plays a short audio recording before it connects the call. For example, if the caller lives in Dallas and calls after an organic search, the whisper message says:

“Google search from Dallas.”

The whisper message can even promote your agency to the client. For example,

“Another lead from XYZ Agency.”

Benefits of Whisper Messages

⇒ Share call details

⇒ Inform agents

⇒  Enhance customer service

⇒ Improve call handling

⇒ Caller never hears whisper message

⇒ Shorten call length

⇒ Customize message

⇒ Tie incoming calls with campaigns

⇒ Reduce number of phone lines

Automatically alert your agent with call details like caller location, advertisement, web page, and more.

GET WHISPER MESSAGES

Learn More about Call Tracking Features



CALL TRACKING TOOLS

  • Phone Numbers
  • Vanity Numbers
  • Call Recording
  • Conversation Analytics
  • Call Reporting

CALL RESOURCES

  • Get a Demo
  • Convirza Blog
  • White Papers
  • Industry Research
  • Knowledge Base

BLOGS

  • Be Vain With Vanity Numbers.
  • Daily, Weekly, and Monthly Social Media Marketing Checklist for 2021
  • The Amazing Advantages of Repurposing Content

STAY IN TOUCH

  • Contact Us
  • Convirza Team
  • Convirza Careers
  • Terms & Conditions
  • Privacy Policy
Facebook
Twitter
LinkedIn
YouTube
Instagram
Call Tracking Software & Marketing AnalyticsAboutBlogContact Us
© 2020 All rights reserved - Convirza