Convirza’s Redaction Pro allows you to record and save transactional phone calls that include credit card information while retaining PCI compliance.
Redaction Pro is a PCI compliant call recording and service for merchants that want to reduce lost revenue from credit card disputes on telephone purchases.
Protect credit card information given over the phone
Comply with PCI regulations while tracking and recording calls
Secure long-term storage of recordings (7 year archive)
PCI DSS stands for Payment Card Industry Data Security Standards. Compliance is determined by a set of data security standards and is enforced by the PCI Security Standards Council.
The regulations affect any merchant or service provider that manages, processes, stores or transfers credit card data.
WHY REDACTION PRO WAS CREATED
Any business that accepts credit card payments must be PCI compliance. If they do not adhere to security measures, companies face hefty fines and penalties. Credit card numbers are sensitive. The regulations apply to call tracking, call recording, and call analytics as well.
PCI data standards prevent businesses that take credit card information over the phone from recording the calls unless they have additional security measures.
This protects consumers but leaves merchants vulnerable to risks of credit card chargebacks, lost revenue, punishments, and fines.
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Convirza’s Redaction Pro was created to maintain PCI compliance while recording and saving transactional phone calls
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You have proof and evidence that the purchase was authorized by the cardholder in case of a credit card dispute
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Plus, PCI breaches are prevented keeping your customers’ information safe and giving you peace of mind
Convirza offers the easiest way for you to stay PCI compliant and still, enjoy the advantages of tracking and are recording calls.
WHAT YOU’LL LOVE ABOUT REDACTION PRO
Low monthly cost
No up-front investment
Easily access call recordings for dispute resolution
Build customer confidence and trust
Stop credit card breaches
Reduced chargebacks
HOW REDACTION PRO WORKS
Convirza gives you a toll-free phone number for processing inbound credit card purchases
Calls are recorded and consumer credit card information is redacted
Recordings are stored securely and available via a web browser
PROTECT YOUR CUSTOMERS WITH ADVANCED CALL SECURITY
