PCI Compliance with Redaction Pro®
Convirza’s Redaction Pro® allows you to record and save transactional phone calls
that include credit card information while retaining PCI compliance.
Convirza’s Redaction Pro® allows you to record and save transactional phone calls
that include credit card information while retaining PCI compliance.
Redaction Pro® is a PCI compliant call recording and service for merchants that want to reduce lost revenue from credit card disputes on telephone purchases.
Protect credit card
information given over
the phone
Comply with PCI
regulations while tracking
and recording calls
Secure long-term
storage of recordings
(7 year archive)
Any business that accepts credit card payments must be PCI compliance. If they do not adhere to security measures, companies face hefty fines and penalties. Credit card numbers are sensitive. The regulations apply to call tracking, call recording, and call analytics as well.
PCI data standards prevent businesses that take credit card information over the phone from recording the calls unless they have additional security measures.
This protects consumers but leaves merchants vulnerable to risks of credit card chargebacks, lost revenue, punishments, and fines.
Convirza’s Redaction Pro® was created to maintain PCI compliance while recording and saving transactional phone calls
You have proof and evidence that the purchase was authorized by the cardholder in case of a credit card dispute
Plus, PCI breaches are prevented keeping your customers’ information safe and giving you peace of mind
Convirza gives you a toll-free phone number for processing inbound credit card purchases
Calls are recorded and consumer credit card information is redacted from the recording
Recordings are stored securely and available via a web browser