User login   (888) 778-0626   GET FREE TRIAL
  • Features
    • Phone Numbers
      • Tracking Numbers
      • Local Phone Numbers
      • Toll Free Numbers
      • 800 Numbers
      • Vanity Number
      • Dynamic Number Insertion
    • Reporting
      • Call Reports
      • Call Reporting
      • Marketing Dashboards
      • Business Intelligence Tools
    • Conversation Analytics
      • Conversation Analytics
      • Speech Recognition
      • Missed Opportunity
      • Call Metrics
      • Marketing Automation
      • Call Actions
    • Call Management
      • Call Recording
      • Caller Privacy
      • Redaction Pro
      • Bid Management Automation
      • White Label Call Tracking
      • Integrations
    • Call Routing
      • Call Routing
      • Number Set Up
      • Interactive Voice Response
      • Geo Routing
      • Outbound Call Tracking
      • Whisper Messages
      • Instant Insights
      • Spam-Guard
  • Tracking Numbers
  • Tracking Calls
  • Pricing
  • Blog
  • Support

PCI Compliance with Redaction Pro®

 

Convirza’s Redaction Pro® allows you to record and save transactional phone calls
that include credit card information while retaining PCI compliance.

Redaction Pro® is a PCI compliant call recording and service for merchants that want to reduce lost revenue from credit card disputes on telephone purchases.

Lock telephone call icon

Protect credit card
information given over
the phone

record and save transactional phone calls and stay PCI compliance

Comply with PCI
regulations while tracking
and recording calls

Cloud storage security icon

Secure long-term
storage of recordings
(7 year archive)

Explore Redaction Pro

 PCI Compliance

PCI DSS stands for Payment Card Industry Data Security Standards. Compliance is determined by a set of data security standards and is enforced by the PCI Security Standards Council.

The regulations affect any merchant or service provider that manages, processes, stores or transfers credit card data.

Redaction Pro® Protects Caller Information

Any business that accepts credit card payments must be PCI compliance. If they do not adhere to security measures, companies face hefty fines and penalties. Credit card numbers are sensitive. The regulations apply to call tracking, call recording, and call analytics as well.

PCI data standards prevent businesses that take credit card information over the phone from recording the calls unless they have additional security measures.

This protects consumers but leaves merchants vulnerable to risks of credit card chargebacks, lost revenue, punishments, and fines.

1

Convirza’s Redaction Pro® was created to maintain PCI compliance while recording and saving transactional phone calls

Secure chat symbol

2

You have proof and evidence that the purchase was authorized by the cardholder in case of a credit card dispute

Mobile online shopping symbol

3

Plus, PCI breaches are prevented keeping your customers’ information safe and giving you peace of mind

Software code security breach icon

Convirza offers the easiest way for you to stay PCI compliant and
still enjoy the advantages of tracking and recording calls.

What You’ll Love about Redaction Pro®

  • Low monthly cost
  • No up-front investment
  • Easily access call recordings for dispute resolution
  • Build customer confidence and trust
  • Stop credit card breaches
  • Reduced chargebacks

How Redaction Pro® Works

Keypad used for IVR menu

Convirza gives you a toll-free phone number for processing inbound credit card purchases

Credit card secure payment icon

Calls are recorded and consumer credit card information is redacted from the recording

Locked signal symbol

Recordings are stored securely and available via a web browser

Protect Your Customers with Advanced Call Security

See for yourself with a custom demo


CALL TRACKING TOOLS

  • Phone Numbers
  • Vanity Numbers
  • Call Recording
  • Conversation Analytics
  • Call Reporting

CALL RESOURCES

  • Get a Demo
  • Convirza Blog
  • White Papers
  • Industry Research
  • Knowledge Base

BLOGS

  • The Amazing Advantages of Repurposing Content
  • Call Recording for Business & 24 Super Helpful Uses
  • PPC Campaign Errors That Waste Your Money

STAY IN TOUCH

  • Contact Us
  • Convirza Team
  • Convirza Careers
  • Terms & Conditions
  • Privacy Policy
Facebook
Twitter
LinkedIn
YouTube
Instagram
Call Tracking Software & Marketing AnalyticsAboutBlogContact Us
© 2020 All rights reserved - Convirza