Do you ever wonder if your sales calls are being handled properly? Convirza has answered this very question for years. We figured out how to help our clients jump in and assist when sales calls don’t go well. The results are increased revenue, improved insights, and better sales skills. Plus, a lot more closed deals.
Year after year, almost half of phone calls placed to businesses are made by people ready and planning to make a purchase or book an appointment. Of those calls, one in every two calls flop. We classify these inbound sales calls as Missed Opportunities.
A Missed Opportunity is a lead that contains buying language but did not turn into a conversion. In other words, it is a call that didn’t convert to sale, reservation or appointment but should have.
Our Conversation Analytics® services and sophisticated machine learning software run thousands of algorithms. The systems pinpoint buying intent and conversion language with 92% accuracy.