Do you ever wonder if your sales calls are being handled properly? Convirza has answered this very question for years. We figured out how to help our clients jump in and assist when sales calls don’t go well. The results are increased revenue, improved insights, and better sales skills. Plus, a lot more closed deals.
Year after year, almost half of phone calls placed to businesses are made by people ready and planning to make a purchase or book an appointment. Of those calls, one in every two calls flop. We classify these inbound sales calls as Missed Opportunities.
A Missed Opportunity is a lead that contains buying language but did not turn into a conversion. In other words, it is a call that didn’t convert to sale, reservation or appointment but should have.
Our Conversation Analytics® services and sophisticated machine learning software run thousands of algorithms. The systems pinpoint buying intent and conversion language with 92% accuracy.
Convirza’s Conversation Analytics® speech recognition technology combine with hundreds of thousands of proprietary algorithms, and 45+ conversation indicators to analyze phone calls.
AI pulls out words and phrases that give you an indication of what happened on the call. AI determines:
If a sale was closed
If a reservation was booked
If a lead was strong
If a lead was bad
If there was a Missed Opportunity
When our software discovers Missed Opportunities, an email and/or text is sent immediately so you can take action.
An instant chance to recover a lost sale is much more effective than a report at the end of the week or month.
Missed Opportunities are directly tied to revenue. It isn’t some vague metric. You can literally change your business if you have this innovative warning and take action.
Take Immediate Action
Engage in new selling and upselling before callers go to competitors.
Get Enhanced Sales Insight
Discover the reasons why caller’s do not convert.
Recover Lost Revenue
Capture unrealized sales without spending anything.
IMPROVE TEAM PERFORMANCE
Wonder if your calls are being handled properly? Convirza is the only company that combines 18 years of experience with machine learning and AI to tell you what happens on your phone calls.
Get Enhanced Sales Insight
Discover the reasons why caller’s do not convert.
Identify Sales Skills Gaps
AI watches for 45 indicators that lead to call success. Find out if your sales team has the right skills.
Close More Deals
Generate more transactions with your existing team.
OPTIMIZE MARKETING INVESTMENT
Immediately increase your return on investment. Many customers pay for the service with just one missed opportunity recovery.
Lower Customer Acquisition Cost
Decrease the amount of marketing spend to acquire each customer.
Get New Customers Before Competitors
Build your customer install base with interested buyers who already know you.
Marketing Agency Retention Tool
Notify clients of missed opportunities while proving marketing value.
With Convirza, managers know they need to be their best for every call every time. Using this service made an immediate impact. Convirza gives us an advantage over our competition.
