Convirza IVR or Interactive Voice Response gives you automated
call handling and call routing for your business.
Always available 24/7
WHAT IS AN IVR MENU?
An IVR menu is an automated greeting system that answers calls. If you
have called a business before, you will be familiar with the common
example of press 1 for sales, press 2 for support, etc.
IVR menus are designed to be interactive and give callers self-select
options helping them get to their desired destination.
Take control of your customer experience by handling calls in a consistent and
automated way. IVR allows you to have a virtual office assistant while directing
calls and ensure proper handling and servicing of clients.
Saves your phone
Route callers to
Simple to set up
WHAT DOES IVR STAND FOR?
IVR stands for Interactive Voice Response. The technology guides people
through common call routing options using keypad prompts.
**Convirza offers IVR menus on all our call tracking plans.**