In the battle to do more with less, organizations can directly reduce the costs incurred from manually listening to call recordings. Conversation Analytics® automates listening and scoring call recordings. The software service
turns call listening headaches into valuable marketing insights and revenue.
Advanced call analytics are available on every call within minutes. Users receive call data in concise, easy-to-use reports. Plus, Conversation Analytics® is the only call analytics service that gives you followup
actions to respond to phone conversations quickly.
Simplify automation to respond to phone calls immediately. Simplify automation
for sales and marketing wins.
detection and alerts
Trigger automation to
respond to call behaviors
Identify sales skill levels
Industry’s most comprehensive
library of call language
Trigger call tagging to