CALL ACTIONS automate
phone call responses
and follow up.
WHAT ARE CALL ACTIONS?
Capture the value of listening to your calls, without actually listening.
Convirza does all the work and you easily connect with your leads and
customers using strategic and prompt Call Actions.
Call Actions immediately let you know the outcome of each call. React with
automated follow up such as emails. Quickly recover leads with alerts when
calls are unsuccessful or handled poorly. Call Actions give you constant
feedback that connects your bottom line with the front line.
Respond Fast to
Call Analysis
Setup real-time
notifications of call results
so you can stay informed,
respond quicker, repair poor phone conversations, and even save sales with Missed Opportunity Alerts.
Reduce Manual
Work
Automate routine tasks to
shorten sales cycles and
reduce lead costs. Convert manual work to Call Actions. You save time and work with automatic tagging calls, sending calls to a CRM, and sending emails.
Decrease Call
Listening Time
Capture the value of
listening to your calls,
without taking the time to hear the conversations.
With Convirza you can
automatically filter calls
by a specific agent or
customer behavior
Convirza Call Actions move beyond the call where ACTIONS speak louder than words.
HOW CALL ACTIONS WORK
1Record Call
Within seconds of a phone call, Conversation
Analytics®, our proprietary call analytics
software goes to work.
2Analyze Call
Machine learning and advanced call analytics unravel phone conversations.
3Score Call
Convirza software looks for 45 phone call success indicators.
4Launch Call Actions
Call Actions are customizable and flexible so they respond the way you would. Apply rules to certain call outcomes and call behaviors.
Call Actions are included in the Professional Call Tracking Plan.
Stop spammers from completing calls to your numbers. saving you money and time. Convirza’s intelligent spam call blocker updates spam information daily.
