No one likes to hunt for their data.
And that’s what you’ll have to resort to if you don’t keep it in one place.
This is why we love Webhooks.
Webhooks + Call Data = Awesome
The Convirza platform has fully automated Webhooks functionality.
This gives clients the ability to send critical, customized and unlimited data into any third-party application.
There are many use cases for Webhooks and a common request involves sending data from Convirza into third-party tools for simpler data consumption.
Clients are using Webhooks to send varying numbers of data points from Convirza into a CRM, analytics dashboard or other data management tool automatically.
Webhooks make it ridiculously easy to view your data in one central location.
With Convirza’s platform, you can choose the Webhooks you want to send from a number of dropdown lists and select as many as you like.
Sending caller records to your CRM in real time is one great way to use Webhooks. This means that a prospect’s record can be created within the CRM to house the call detail information or the data can be sent to an existing record.
The type of data that can managed via Webhooks could include:
– Call Recordings
– The length of the Call
– The Source of the Call
– The Keyword that Generated the Call
As well as a wide range of additional data points and metrics associated with the call.
All of this information can be set to seamlessly flow into a CRM, customized BI or analytics dashboard.
Both large and small clients use Webhooks to get the data they need into the most ideal platform for their needs.