The 2017 total solar eclipse is projected to be amazing, spectacular, by and large sensational. You even need special eyewear or a cardboard helmet to view it. At Convirza, we’re feeling a little left out.
As an industry leader in call tracking, our Conversation Analytics® service is unrivaled. We give business owners the opportunity not only to review calls, but also to take a deeper look into how their customers perceive their company and how to change it. As far as call tracking and analytics are concerned, we are breathtaking!
Since everyone is convinced this solar eclipse is the most fascinating event of the year, we thought we would take a moment and help the world see us for the stunning spectacle we are. Put on your sunglasses because we’re about to show you the light!
1) Solar Eclipse: The solar eclipse is a product of a direct line up of the sun, the moon, and the earth. The moon, coming directly between the sun and the earth, casts a shadow on specific areas of the earth at precise times. 5/10 So? Big Deal.
Convirza:Conversation Analytics® software is the combination of more than 100 indicators. This means we’re not just looking for a few specific words to make sure they were said in the call. It means we’re taking into account the tone of the speakers, the context, and what they said! 8/10 So there.
2) Solar Eclipse: A solar eclipse will only happen during a new moon lunar phase. However, as you’ve noticed, solar eclipses do not occur every new moon for various, lame, science reasons. 2/10 Inconsistent and undependable.
Convirza: You can view your account information anywhere with our mobile dashboard. Just log in from your crowded eclipse campground to check on your team and make sure they’re not distracted looking up some natural phenomenon while they’re speaking with your customers. 9/10 That’s awesome.
3) Solar Eclipse: The totality, which is a fancy way of saying the whole time the moon is blocking the sun, of the eclipse will only last 2 minutes and 40.2 seconds. Only a few places will even experience the total eclipse! 4/10 Two minutes is just not that impressive.
Convirza: We have devoted over 40,000 hours and counting of data science expertise to our Conversation Analytics® service. Now our software analyzes customers phone calls with a 95% accuracy. Yeah, we said it; hours. Over 40,000 of them. 10/10 for more minutes than we can fit on our calculator.
4) Solar Eclipse: During a total solar eclipse, surrounding nature may act a little odd. Birds may come into roost and stop chirping. Breezes may stop, and the temperature may drop 10 to 15 degrees. 9/10 Okay…that is cool.
Convirza: There are a few changes business owners might notice after becoming Convirza customers. Their clients are more satisfied, they are happier with their own marketing, and they are confident their salespeople can handle any call. Smiles and more team lunches may also abound. 8/10 We can’t deny the bird thing was really cool.
5) Solar Eclipse: The next solar eclipse won’t occur until April 8th, 2024. After that, we won’t see one for another 20 years! On the bright side, we have plenty of time to prepare. 3/10 Loss of points for making us wait.
Convirza: At Convirza, call tracking and analysis can be set-up in minutes. You not only speak with one of our trained call tracking consultants who will help you choose a service that best fits your company, but you’ll be paired with one of our out-of-this-world account managers who will be there every step of the way. If you ever have any questions, your account manager will be there. The longest wait you’ll have is because you lost your cell phone in the dark. But don’t worry, it’ll only last two minutes. 10/10 We are seriously awesome.
This concludes our small, unsolicited competition against a natural phenomenon.
Solar Eclipse: 23
Convirza: 45
Convirza came out the clear, undoubtedly biased, winner. When you get back from your impromptu eclipse camping trip to Nebraska, make sure you give one of our experienced representatives a call. Paired with our state of the art technology and our ever-evolving products, you will…eclipse…the competition. To learn more, feel free to reach out to us on our website.
If, however, you are interested in learning more about the 2017 solar eclipse, Michael E. Bakich wrote a super spacey, albeit fantastically written article for Astronomy Magazine. You can view his article here.