Year after year, almost half of phone
calls placed to businesses are made by
people ready and planning to make a
purchase or book an appointment.
Of those calls, one in every two calls flop.
We classify these inbound sales calls as
A Missed Opportunity is a lead that contains buying language but did not turn into a conversion. In other words, it is a phone call that didn’t convert to sale, reservation or appointment but should have.
Our Conversation Analytics® services and sophisticated machine learning software run thousands of algorithms.
Using Artificial Intelligence and Deep Neural Networks, Convirza pinpoints buying intent and conversion language with 92% accuracy.
Conversation Analytics® services goes to work when people dial a call tracking number from ads, flyers, billboards, PPC and websites.
Artificial intelligence and years of machine learning launch hundreds of thousands of algorithms. The strength or weakness of numerous call indicators detects a Missed Opportunity.
The process is sophisticated but easy for customers. Convirza does all the massive data crunching and sends you an alert so you can act fast – before your competition.
Convirza’s Conversation Analytics® speech recognition technology combine with hundreds of thousands of proprietary algorithms, and 45+ conversation indicators to analyze phone calls.
Artificial Intelligence pulls out words and phrases that give you an indication of what happened on the call.
When our software discovers Missed Opportunities, an email and/or text is sent immediately so you can take action.
An instant chance to recover a lost sale is much more effective than a report at the end of the week or month.
Missed Opportunities are directly tied to revenue. It isn’t some vague metric. You can literally change your business if you have this innovative warning and take action.
Engage in new selling and
upselling before callers go to
Discover the reasons why
callers do not convert.
Capture unrealized sales
without spending anything.
Wonder if your calls are being handled properly?
Convirza is the only company that combines 18 years of experience with machine learning and AI to tell you what happens on your phone calls.
Discover caller intent
AI watches for 45 indicators
that lead to call success.
Find out if your sales team
has the right skills.
Generate more transactions
with your existing team.
Immediately increase your return on investment with Missed Opportunity detection and notification. What is your average sale? What if you can recover more of your leads?
Many customers pay for the service with just one missed opportunity recovery.
Decrease the amount of
marketing spend to acquire
Build your customer install
base with interested buyers
who already know you.
Notify clients of missed
opportunities while proving
With Convirza, managers know they need to be their best for every call every time. Using this service made an immediate impact.
Convirza gives us an advantage over our competition.
Regional Director of Sales